Please note that my work is delivered with a satisfaction guaranteed. If you are not satisfied with my work you will not be charged for it.

I provide 3 types of service to help my clients make good strategic and tactical decisions about their use of digital technology:

1) Research

• Specific Product / Service Research
• Competitor Identification & Research
• Customer Behaviour Research
• Vendor / Partner Identification
• Market Scans
• Trend Tracking

2) Analysis

• Product Service Gap Analysis
• Critical Success Factor Analysis
• Best Practices Analysis
• Competitor Comparison Analysis
• Opportunities & Threats Analysis
• Vendor / Partner Analysis
• Market Trend Analysis

3) Recommendations

• Digital Strategy Recommendations
• Specific Product/Service Recommendations
• Vendor / Partner Recommendations

I see my role as being focused on making my clients' lives and businesses easier and more successful through the work that I do for them. To that end I am offer a flexible approach to work that can be customized to meet the needs of individual clients and their unique situations.

• I am available to work directly with clients or through other organizations to support the delivery of work for their clients.
• I am available for both short and long term contracts as well as available to work on a retainer basis over a period of time.
• The concrete deliverables from my work include documents, presentation decks and/or spreadsheets in the appropriate format to meet the needs of my clients